Shipping policy
🚚 Shipping Policy
Thank you for shopping with us! Below you’ll find all the details about how we process and ship your orders.
📦 Order Processing Time
All orders are processed within 3-5 business days (excluding weekends and public holidays).
Once your order has been processed, you will receive a confirmation email with your shipping details.
🚛 Shipping Timeframes
Estimated delivery times:
- Local Shipping (South Africa): 3-7 business days
- Remote Areas: 7-10 business days
Please note that delivery times may vary depending on your location and courier delays.
💰 Shipping Costs
Shipping fees are calculated at checkout based on your location and order size.
We may offer free shipping on selected orders or promotions.
📍 Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery.
⚠️ Delays
While we aim to deliver within the estimated timeframes, delays may occur due to:
- High order volumes
- Courier delays
- Weather or unforeseen circumstances
We appreciate your patience in such cases.
❌ Incorrect Address
Please ensure your shipping address is correct. We cannot be held responsible for orders delivered to incorrect addresses provided at checkout.
📦 Lost or Damaged Parcels
If your order arrives damaged or goes missing, please contact us within 48 hours of delivery at info@beauty2empower.com, and we will assist you as quickly as possible.