Shipping policy

🚚 Shipping Policy

Thank you for shopping with us! Below you’ll find all the details about how we process and ship your orders.

📦 Order Processing Time

All orders are processed within 3-5 business days (excluding weekends and public holidays).
Once your order has been processed, you will receive a confirmation email with your shipping details.

🚛 Shipping Timeframes

Estimated delivery times:

  • Local Shipping (South Africa): 3-7 business days
  • Remote Areas: 7-10 business days

Please note that delivery times may vary depending on your location and courier delays.

💰 Shipping Costs

Shipping fees are calculated at checkout based on your location and order size.
We may offer free shipping on selected orders or promotions.

📍 Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery.

⚠️ Delays

While we aim to deliver within the estimated timeframes, delays may occur due to:

  • High order volumes
  • Courier delays
  • Weather or unforeseen circumstances

We appreciate your patience in such cases.

❌ Incorrect Address

Please ensure your shipping address is correct. We cannot be held responsible for orders delivered to incorrect addresses provided at checkout.

📦 Lost or Damaged Parcels

If your order arrives damaged or goes missing, please contact us within 48 hours of delivery at info@beauty2empower.com, and we will assist you as quickly as possible.